Shipping Policy

At Moodizo.shop, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how we process and deliver orders placed through our online store.

Shipping Availability

We currently offer delivery across Pakistan. Delivery availability may vary depending on the product and delivery location.

Order Processing

Orders are processed after successful order confirmation.

Orders are generally dispatched within [1–3 business days]. Processing times may vary during weekends, public holidays, sales, promotions, or periods of high order volume.

Delivery Time

After your order has been dispatched, the estimated delivery time is approximately [3–7 business days], depending on your location and the shipping service.

Delivery times are estimates and may vary due to circumstances beyond our control, including courier delays, weather conditions, public holidays, incorrect address information, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be shown during checkout or communicated to you before order confirmation.

Any applicable delivery charges may vary depending on the product, order, and delivery location.

Cash on Delivery

Where Cash on Delivery (COD) is available, customers may pay for their order when it is delivered.

COD availability may depend on the customer's location and the products included in the order.

Order Confirmation

After placing an order, we may contact you using the phone number, email address, or other contact information provided at checkout to confirm your order and delivery details.

Please make sure that your shipping information is accurate and complete.

Incorrect or Incomplete Address

Customers are responsible for providing a correct and complete delivery address and contact number.

Moodizo.shop is not responsible for delivery problems caused by incorrect, incomplete, or inaccurate information provided by the customer.

Additional delivery charges may apply if an order needs to be re-shipped because of an incorrect or incomplete address.

Delivery Delays

Although we work with shipping partners to deliver orders within the estimated timeframe, delays may occasionally occur.

Moodizo.shop is not responsible for delays caused by courier services, weather, public holidays, customs procedures, incorrect customer information, or other circumstances beyond our reasonable control.

Damaged or Incorrect Items

Please inspect your order when you receive it.

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at anumrasool01@gmail.com with your order details and relevant photographs or videos so that we can review the issue and assist you according to our Refund Policy.

Order Cancellation

If you need to cancel an order, please contact us as soon as possible after placing the order.

Once an order has been processed or dispatched, cancellation may no longer be possible. In such cases, our Refund Policy will apply.

Contact Us

If you have any questions about shipping or delivery, please contact us:

Email: anumrasool01@gmail.com

We will be happy to assist you with your order and delivery questions.

Last updated: August 2026